1. Introduction
ShopShortLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service.
2. Information We Collect
2.1 Information You Provide
- URLs: The original URLs you submit to be shortened
- Custom Subdomains: Custom subdomain names you choose (if any)
- Language Preference: Your selected interface language (stored in browser localStorage)
2.2 Automatically Collected Information
- Technical Data: IP address, browser type, device information
- Usage Data: Timestamps of when URLs are created and accessed
- Platform Detection: We automatically detect which e-commerce platform your URL belongs to (Shopee, Lazada, TikTok Shop, etc.) for categorization purposes only
2.3 Cookies and Local Storage
We use browser localStorage to store:
- Your language preference
- No tracking cookies are used
- No third-party analytics or advertising cookies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our URL shortening service
- Generate and store short URLs
- Redirect users from short URLs to destination URLs
- Detect and prevent abuse of the service
- Improve and optimize the service
- Display your chosen language interface
4. Data Storage
Your data is stored securely using industry-standard infrastructure:
- URL Mappings: Stores original URL, subdomain, short code, timestamps, and platform metadata
- Global Distribution: Data is replicated across a global edge network for fast access worldwide
- Retention: URLs are stored indefinitely unless you request deletion or links expire (if expiration is set)
5. Data Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- Service Providers: Third-party infrastructure and hosting providers who assist in operating our service, subject to strict confidentiality obligations
- Legal Requirements: When required by law, court order, or to protect our rights and comply with legal obligations
- Safety and Security: To prevent fraud, abuse, or illegal activity, or to protect the safety of our users
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Security
We implement industry-standard security measures to protect your information:
- HTTPS/TLS encryption for all data transmission
- Enterprise-grade security infrastructure
- Input validation and sanitization to prevent injection attacks
- Rate limiting and abuse prevention mechanisms
- Regular security updates and monitoring
However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request information about data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (contact us with the short URL you want removed)
- Opt-Out: Clear your browser's localStorage to remove language preferences
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. Our infrastructure operates globally and data may be stored in multiple regions for redundancy and performance optimization.
We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy, regardless of where it is processed.
10. Third-Party Links
Our Service creates links to third-party websites (the destination URLs). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Analytics and Tracking
We use Google Analytics to understand how users interact with our service. Google Analytics collects:
- Page views and navigation patterns
- Browser and device information
- General geographic location (country/city level)
- Traffic sources and referrers
You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We do NOT use:
- Third-party advertising networks or ad tracking
- Social media pixels
- Cross-site tracking cookies
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
You are advised to review this Privacy Policy periodically for any changes.
13. GDPR Compliance (EU Users)
If you are in the European Economic Area (EEA), you have additional rights under GDPR:
- Right to data portability
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with a supervisory authority
Our legal basis for processing your data is: (a) your consent, (b) performance of a contract, or (c) our legitimate interests in providing the service.
14. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to request data deletion, please contact us at:
Email: [email protected]
We will respond to your privacy-related requests within 30 days.
15. Data We Do NOT Collect
To be transparent, we explicitly do NOT collect:
- Personal names, email addresses, or phone numbers
- Payment or financial information
- Social media profiles or authentication data
- Location data beyond what's inherent in your IP address
- Browsing history beyond our service